Who we are
Thank you for visiting www.handmadeng.com (“Website”, “we”, “us”, “our”). Your privacy and the protection of your personal data are important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide through our Website. By accessing or using our Website, you agree to the terms outlined below
- Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed by third-party payment processors)
- Account login details
This information is usually provided directly by you when you submit forms, create an account, complete purchases, subscribe to newsletters, or contact us.
Automatic Data Collection
Some information is collected automatically when you visit our Website, such as:
- IP address
- Browser and device information
- Pages visited and time spent
- Cookies and tracking technologies
We use this information to improve user experience and understand usage patterns.
- How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling orders
- Managing your account
- Communicating with you (e.g. updates, support)
- Personalizing your experience
- Improving our Website and services
- Fraud detection and prevention
- Marketing and promotional purposes (with your consent where required)
We will not use your personal data for purposes other than those stated here without seeking your additional consent.
- Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to provide functionality and enhance user experience. Cookies may be “persistent” or “session” cookies and may be essential or non-essential (for analytics/marketing). You may choose to disable these cookies through your browser settings, but this may affect your ability to use certain features of the Website.
- Third-Party Sharing
We may share your information with:
- Payment processors
- Shipping and delivery partners
- Analytics and marketing service providers
- Legal or security entities if required by law
We do not sell your personal information to third parties.
- Data Retention and Security
We retain personal data only as long as needed to fulfill the purposes outlined in this policy or to comply with legal requirements. We implement reasonable physical, technical, and administrative safeguards to protect your information.
- International Data Transfers
If applicable, your information may be transferred to jurisdictions outside your home country (for example where our logistics service providers operate). We take steps to ensure such transfers comply with relevant data protection laws.
- Third-Party Links
Our Website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites.
- Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Accessing your data
- Rectifying inaccuracies
- Requesting deletion or restriction
- Objecting to certain processing
- Withdrawing consent where applicable
To exercise these rights, please contact us using the details provided below.
- Children’s Privacy
Our Website is not directed at children under 13 (or higher age where applicable). We do not knowingly collect personal information from children without parental consent.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new “Last Updated” date.
- Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
HandmadeNg
Email: info@handmadeng.com
Address: 4 Rasmon Street, Ajao Estate, Lagos, Nigeria.